Delta Air Lines Introduces A Braille/Large Print
Brochure For Passengers With Vision Impairment

ATLANTA, March 1, 2000 -- Customers with vision impairments now have access to a Braille Large Print version of a newly created brochure that outlines how Delta Air Lines can meet travel-related needs for people with disabilities. The brochure is the latest addition to a series of informational pieces designed to provide customers with straightforward answers to travel-related questions. "Delta has made a serious commitment to improving the service we provide to all of our customers," said Vicki Escarra, executive vice president - Customer Service for Delta Air Lines. "We are giving customers better access to information that can help make their travel experiences easier and more and enjoyable. The Braille version of our special needs brochure is a natural extension of that effort." 

The brochure is available at all airports served by Delta and the company’s ticket offices. Customers also can request a copy by writing to Delta Air Lines, P.O. Box 20980, Atlanta, Georgia 30320-2980. The Braille guide is part of a newly created series of informational brochures that were developed as a result of Delta’s Customer Commitment.