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By Jim Douglas |
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April 12, 2010 -
Pratt & Whitney P&WC customers and employees alike will have access to FlightSafety's world-class learning facilities and a strong technology-based training curriculum for the full range of P&WC engine products. |
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"Pratt & Whitney
In an effort to enhance the Customer Service experience for P&WC
customers, the company launched its Customer First Centre in 2007 and
has been taking frontline services to the next level ever since. P&WC's
comprehensive service portfolio includes: Field Support Representatives
on all continents; Mobile Repair Teams available around the clock; an
extensive parts distribution network that grows every year; the largest
pool of P&WC rental and exchange engines in the industry; an
industry-leading Eagle Service Program (ESP® program); a customized
Fleet Management Program (FMP® program); and the most comprehensive
warranty coverage in the industry.
FlightSafety is a leading professional aviation training company for
commercial, government and military organizations. FlightSafety provides
more than a million hours of training each year to pilots, technicians
and other aviation professionals from more than 150 countries.
FlightSafety operates one of the world's largest fleet of advanced full
flight simulators at Learning Centers and training locations in |
FlightSafety's
Learning Centre in
For the duration
of the agreement, FlightSafety will manage daily operations as well as
develop and produce courseware material and provide Learning Management
System (LMS) capabilities. P&WC will oversee the global
customer-training program.
"We are pleased
and proud to have been selected by Pratt & Whitney
P&WC customers and
employees will also gain access to a greater volume and variety of
online learning tools as a result of this collaboration agreement.
FlightSafety will use new and innovative technology (Learning Management
System (LMS) and Learning Content Management System (LCMS)) to maintain
and update P&WC's courseware in
FlightSafety's
technical training programs offer in-depth classroom and hands-on
instruction designed to develop, expand and refine proficiency. The
company's industry leading maintenance training courseware and
curriculum meets worldwide regulatory requirements and provides
technicians with highly effective training that supports their efforts
to maintain aircraft and their engines to the highest standards.
Customer
maintenance technicians will also benefit from FlightSafety's use of
full-scale systems trainers, major component cutaways, working models,
maintenance task simulators and a large variety of test equipment used
to demonstrate procedures and reinforce the information learned in the
classroom. |
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