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By Mike Mitchell |
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Jan 25, 2010 -
"Rather than invest in new aircraft, Delta will be spending its capital
to improve the quality and consistency of the on-board product and
efficiency of the aircraft we already own." said Ed Bastian, Delta's
president.
Delta Air Lines
will invest $1 billion, or about $300 million per year, through mid-2013
to improve the customer experience in the air and on the ground. The
capital investment will improve the consistency and level of service
provided to Delta's BusinessElite, First Class and elite-level flyers,
as well as increasing the efficiency of the airline's fleet. Planned
enhancements include; Installing full flat-bed seats in BusinessElite on 90 trans-oceanic aircraft, including 14 Boeing 767-400ERs, 52 Boeing 767-300ERs, 16 Boeing 747-400s and eight Boeing 777-200ERs. Upon completion, each of these fleets will have full flat bed seats on all aircraft. Adding in-seat audio and video on demand throughout Economy Class on 16 Boeing 747-400 and 52 Boeing 767-300ER aircraft. |
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With these
additions, Delta will offer personal, in-seat entertainment for both
BusinessElite and Economy class customers on all wide-body aircraft.
Installing winglets on more than 170 Boeing 767-300ER, 757-200 and
737-800 aircraft to extend aircraft range and improve fuel efficiency by
as much as five percent. Renovating and expanding Delta's Los Angeles
Sky Club lounge, and introducing new Sky Club locations in
"Delta's planned fleet and product investments mark the most significant
investment we have made in our customers in more than a decade," said
Delta CEO Richard Anderson. "Our premium travelers tell us that the
comfort of a flat bed seat with direct aisle access, a first class
experience on regional jets and in-flight entertainment are important
factors in their choice of carrier." |
Delta currently
offers the most on-demand entertainment among
Delta's upcoming
fleet and product investments build on recently announced improvements
including the re-launch of the Red Coat program at Delta's international
hub at JFK and subsequently at all domestic hubs; the addition of
BusinessElite service on Delta's transcontinental routes between New
York-JFK and Los Angeles and San Francisco; the introduction of the full
flat bed seats on all flights between the United States and
London-Heathrow; and the announcement of plans to create a domestic hub
at Delta's No. 1 business airport - New York-LaGuardia, subject to
government approvals.
Delta Air Lines,
the world's No. 1 airline, serves more than 160 million passengers each
year. Delta and the Delta Connection carriers offer service to 368
destinations in 66 countries on six continents. Delta employs more than
70,000 employees worldwide and operates a mainline fleet of nearly 800
aircraft. Delta offers customers more than 16,000 daily flights, with
hubs in |
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