3,000th Engine Enrolled In Pratt & Whitney ESP Program


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3,000th Engine Enrolled In Pratt & Whitney ESP Program

By Shane Nolan

October 20, 2010 - The 3,000th engine receiving world-class support through Pratt & Whitney Canada's (P&WC) Eagle Service Plan (ESP Program) belongs to Dr. Michael Alper, who flies an Embraer Phenom 100. Raffaele Virgili, Vice President, Customer Service, announced the milestone at a media briefing held during the National Business Aviation Association's 63rd annual meeting and convention (NBAA) in Atlanta, Georgia.

The ESP Program offers P&WC engine operators a complete range of maintenance coverage depending on the level selected: Gold, Silver, Gold Lite, or Silver Lite.


Basic coverage includes both parts and shop labor for scheduled engine overhaul refurbishment and hot section inspection; basic unscheduled engine and line replaceable unit (LRU)/accessory maintenance; and required product support improvements at shop visits. Other benefits include rental engine support for covered events, Engine Condition Trend Monitoring (ECTM), and a labor allowance for trouble shooting.

"Pratt & Whitney Canada's ESP Program has now enrolled 3,000 business aviation engines," stated Virgili. "Add the engines enrolled in all P&WC-backed hourly cost programs and that number grows to nearly 7,000.  The annual double-digit percentage growth in hourly-program enrolment we have experienced this decade clearly demonstrates that our ESP Program and other plans meet a market need and are offering customers outstanding value." 

Dr. Alper, has been flying turbine aircraft for the last 15 years. "Choosing P&WC's ESP Program was easy for me," he said. "I believe in having the best engine 'insurance policy' out there. I don't worry about engine costs and my budget is known. I enjoy investing in my engines as I go, rather than worrying over unforeseen engine-maintenance issues that may arise. Peace of mind is important to me."

In addition to the most advanced engine technology available, Pratt & Whitney Canada brings world-class customer service and support backed by a global network of maintenance, repair and overhaul facilities and field support representatives (FSR). P&WC boasts a worldwide network of more than 100 FSRs, distribution centers in key locations around the world and more than 80 mobile repair technicians; a broad pool of rental and exchange engines; a customized Fleet Management Program (FMP Program) and Eagle Service Plan (ESP Program); a most comprehensive warranty coverage; as well as an extensive Service Centre Network with more than 30 company-owned and designated facilities around the world.  

Whether you operate a P&WC turbofan, turboprop or turbo shaft engine, P&WC has the ESP Program coverage level and enrolment option that is right for you. Drop by NBAA P&WC's booth 2704 in Hall B to speak with a customer service representative.
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