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September
19, 2010 - Three airlines, British Airways, Qantas and Air New
In March 2001, it
was revealed that British Airways had a policy of not seating adult male
passengers next to unaccompanied children, even if the child's parents
are elsewhere on the plane. |
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A flight attendant
then asked him to move because he was then sitting next to two
unaccompanied children which was a breach of British Airways company
policy. The executive, a head hunter, said he felt humiliated as a
result, stating "I felt I was being singled out and that I was being
accused of something."
Skyscanner
surveyed over 500 users on the sensitive issue and found that more than
two thirds would feel insulted if asked to move away from a child. The
overwhelming majority (86%) of respondents also said that they would be
happy for their own child to sit next to a stranger, if the child was
flying unaccompanied. “It’s a very delicate area for airlines and it is important that they strike the right balance. Airlines are obviously responsible for any unaccompanied minors that they carry so must do everything they can to ensure the safety and comfort of that child during the flight; this includes the threat that other passengers may pose as well as ensuring safety should oxygen masks be required. It is important that airlines tread carefully and communicate their policies clearly” said Barry Smith, Business Director commented of Skyscanner’s |