The reporting carriers posted an on-time arrival rate of
79.6 percent in February, down from both February 2012’s
86.2 percent mark and from January 2013’s 81.0 percent.
reporting carriers canceled 2.4 percent of their
scheduled domestic flights in February, up from both the
1.0 percent cancellation rate posted in February 2012
and the 1.5 percent rate posted in January 2013.
the end of February, there were nine flights that were
chronically delayed more than 30 minutes late more than
50 percent of the time for two consecutive months.
There were no chronically delayed flights for
three consecutive months or more.
February, the carriers filing on-time performance data
reported that 5.85 percent of their flights were delayed
by aviation system delays, compared to 5.73 percent in
January; 6.40 percent by late arriving aircraft,
compared to 6.02 percent in January; 4.96 percent by
factors within the airline’s control, such as
maintenance or crew problems, compared to 4.98 percent
in January; 0.56 percent by extreme weather, compared to
0.55 percent in January; and 0.03 percent for security
reasons, compared to 0.04 percent in January.
Weather is a factor in both the extreme-weather category
and the aviation-system category.
This includes delays due to the re-routing of
flights by DOT’s Federal Aviation Administration in
consultation with the carriers involved.
Weather is also a factor in delays attributed to
late-arriving aircraft, although airlines do not report
specific causes in that category.
Data collected by BTS also shows the percentage of late
flights delayed by weather, including those reported in
either the category of extreme weather or included in
National Aviation System delays. In February, 36.96
percent of late flights were delayed by weather, up
13.20 percent from February 2012, when 32.65 percent of
late flights were delayed by weather, and up 8.32
percent from January when 34.12 percent of late flights
were delayed by weather.
The U.S. carriers reporting flight delays and mishandled
baggage data posted a mishandled baggage rate of 3.00
reports per 1,000 passengers in February, up from
February 2012’s rate of 2.64, but down from January
2013’s rate of 3.41.
In February, carriers
reported four incidents involving the loss, death, or
injury of pets while traveling by air, down from the
five reports filed in February 2012, but up from the
three reports filed in January 2013. February’s
incidents involved two pet deaths and two pet injuries.
February, the Department received 899 complaints about
airline service from consumers, up 29.7 percent from the
693 complaints filed in February 2012, and down 34.3
percent from the 1,368 received in January 2013. The
report also contains a tabulation of complaints filed
with DOT in February against airlines regarding the
treatment of passengers with disabilities. The
Department received a total of 38 disability-related
complaints in February, down from both the total of 41
complaints filed in February 2012 and the total of 56
complaints received in January 2013.
February, the Department received five complaints
alleging discrimination by airlines due to factors other
than disability such as race, religion, national origin
or sex up from the total of four recorded in February
2012, but down from the six recorded in January 2013.
February 2013 - Key On-Time Performance And Flight
Based on data filed with the Bureau of Transportation
Statistics by the 16 reporting carriers and Tarmac Data
filed by all carriers overall 79.6 percent on-time
Highest On-Time Arrival Rates - Hawaiian Airlines 91.8
percent, Alaska Airlines 90.6 percent and Virgin America
Lowest On-Time Arrival Rates - Frontier Airlines 68.4
percent, JetBlue Airways 68.8 percent and ExpressJet
Airlines – 69.2 percent
Domestic Flights with Longest Tarmac Delays Exceeding
Chautauqua Airlines flight 3093 from Indianapolis to
Charlotte, N.C., 2/16/13 – delayed on tarmac 291 minutes
Piedmont Airlines flight 4160 from Charleston, W.Va. to
Charlotte, N.C., 2/16/13 – delayed on tarmac 281 minutes
US Airways flight 1203 from Charlotte, N.C. to Houston
Bush, 2/16/13 – delayed on tarmac 270 minutes
Mesa Airlines flight 2604 from Sarasota, Fla. to
Charlotte, N.C., 2/16/13 – delayed on tarmac 269 minutes
Air Wisconsin Airlines flight 3877 from Cleveland to
Charlotte, N.C, 2/16/13 – delayed on tarmac 265 minutes
International Flights with Longest Tarmac Delays
Exceeding Four Hours - There were no international
flights in February with tarmac delays exceeding four
Highest Rates of Canceled Flights - American Eagle
Airlines 4.8 percent, ExpressJet Airlines 4.0 percent
and JetBlue Airways 3.9 percent.
Lowest Rates of Canceled Flights - Hawaiian Airlines 0.1
percent, Alaska Airlines 0.4 percent and Virgin America