A spokesperson for the airline reported that that a ram is always provide at the front door and that a ramp is not provided for the rear door and when the door is opened it is done so to air out the aircraft and when the rear door is opened a there a caution tape is strung across the door to warn its employees. 

It is believed that Dev had backed out of the doorway not realizing he was so close to the door. Some feel that these kinds of accidents happen because of worker fatigue from long work hours and that the airlines should do a better job in employee safety. “Caution tape is not the answer. There should be something like nylon straps running across the door and latched” said an employee. 

IndiGo Airlines released a statement that said "While we are investigating the cause of the death, we continue to work with local authorities and the airport officials to investigate the accident. This is a very difficult day for us and we are trying to come to grips with the tragedy." 

IndiGo Airlines is a private, low cost carrier based in Gurgaon, Haryana, India. The airline started operations in August 2006 and currently is the largest airline in India by market share. The airline is also one of the fastest growing airlines in the world.