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Specifically, the
new proposed rule would increase compensation for passengers
involuntarily bumped from flights, it would allow passengers to make and
cancel reservations within 24 hours without penalty,
In addition
as well as refunds
and expense reimbursement when bags are not delivered on time,
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“Airline passengers have rights and should be
able to expect fair and reasonable treatment when they fly,” U.S.
Transportation Secretary Ray LaHood said.
“With this rulemaking, we’re proposing to strengthen the
consumer protections enacted last month and raise the bar for
airlines when it comes to treating passengers fairly.”
The rule published last December, which adopted a three-hour limit for airline tarmac delays for domestic flights, also required U.S. carriers to adopt contingency plans for lengthy tarmac delays at large-hub and medium-hub airports and to publish those plans on their websites. Today’s proposed rule would expand the requirement for having contingency plans to include foreign airlines’ operations at U.S. airports and would require carriers to adopt contingency plans for small- and non-hub airports. The rule also would require the reporting of
additional tarmac delay data to DOT. The Department would collect this
data from all |
The proposed rule also would increase the potential compensation for being involuntarily bumped from oversold flights. Currently, airlines may limit compensation for involuntary bumping on flights to $400 if the carrier arranges substitute transportation scheduled to arrive at the passenger’s destination one to two hours after the passenger’s original scheduled arrival for domestic flights, or one to four hours for international flights, and to $800. If the substitute transportation is scheduled to arrive more than two hours later for domestic flights, or more than four hours later for international flights. The proposed rule would quickly increase these limits to $650 and $1,300, respectively, and thereafter adjust the amounts for inflation every two years.
The Department
also proposed a number of measures to make it easier for consumers to
know how much they will have to pay for air transportation.
Carriers would be required to provide special notice any time
baggage fees are increased, and to notify passengers buying tickets
whether they must pay to check up to two bags.
It also asked for comment on several alternatives under
consideration to provide greater access to air transportation to persons
with severe peanut allergies. |
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