Mooney Aircraft Responds To Rumors Over Website Being Down
By Mike Mitchell
May 8, 2011 - Mooney Aircraft had stopped producing new
aircraft due to the economy and had been focused on
using their resources to maintain their certifications
and supporting their existing fleet. This support has
included the provision of service parts and the
technical help desk.
Money had sourced out their aircraft parts with local
vendors in order to maximize parts availability to their
customers and they continue to support Mooney owners,
Mooney Ambassadors, Mooniacs, and their pilot
associations MAPA and MOA.
About two weeks ago Money?s website went down and as a result rumors began to surface that the company was having greater financial problems. Money?s website is back up and running and the company has issued a statement as to the reason for the website being down.
?As you may have noticed, our site was down over the last couple
of weeks. First, and foremost this is not an indicator of our
status as an organization. We have had a lot of rumors
speculating that being down so long was a financial issue. Our
hosting costs are inexpensive, so we would not let the site go
down for such a simple oversight. So, in the spirit of
transparency, we wanted to let you know what did happen and the
steps we have taken to correct the issues.
?We contracted with our advertising agency to handle our
marketing and the design of our website a few years ago. At the
time, they did not have an interactive department and contracted
with a 3rd party to handle the development component of the
site. That development firm contracted with a company called
Windstream to handle the hosting of our site.
?Over the last year or so we were getting sporadic letters from
our customers and supporters overseas that the site was not
accessible for them. We contacted our agency who had to check
with the original developers who worked with the hosting
company. Response times to such issues were slow and still
?A couple of weeks ago, an alarm went off at the hosting company indicated that the server had been compromised. Someone had hacked into our site. They had been using it to host some of their own files and send out emails. As soon as the alarm sounded, the server was turned off. We had been off since.
?The quick solution would have been to retrieve the backup files and
reinstall the system. The only issue was backing-dating the site to a
point before the hacker first had access to the site. Plus, this
wouldn?t take care of some of the larger issues we had been patching
over the last year.
?So, we used this as an opportunity to simply switch to a hosting
account that we would have direct access to. Our advertising agency now
has an interactive department and we worked with them to transfer all of
our files and data to the new server. We can now begin testing the site
for access to other countries and taking other security precautions
without the extra layers of red-tape and middlemen. Retrieving the old
uncorrupted files, setting up the new server, and pointing the DNS is
what accounted for the majority of the time it took to have the site
back up and running.
?Now, Mooney Aviation Company is happy to announce that the site is live
once again. We will continue to make changes and updates to the site
without any significant delay in dealing with 3rd parties. We appreciate
your continued support? said Mooney Aircraft.
Back in November of last year Mooney had another round of lay-offs that further reduced staff from 53 to less than ten employees by January 2011. The remaining employed staff is currently maintaining the company's physical facilities, its type and production certificates and providing parts technical support to aircraft owners.
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