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UK Civil Aviation
Authority Publishes Standards On ATOL Reform By Eddy Metcalf |
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November 15, 2011 - The UK Civil Aviation Authority
(CAA) on Monday published an Information Paper for the
tour operator industry regarding proposed reforms to the
Air Travel Organizers' Licensing (ATOL) scheme, which
provides financial protection for holidaymakers.
Air Travel Organizers' Licensing (ATOL) is a United
Kingdom Civil Aviation Authority (CAA) scheme to protect
people who have purchased package holidays and flights
from a member tour operator. The majority of UK tour
operators are required to hold an ATOL license, without
which they may not legally sell air travel. ATOL licensed firms will have had their business practices inspected by the CAA. An ATOL licensed tour operator must also obtain insurance bonds from the CAA. |
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The aim of this is to provide refunds to travelers affected by any event which causes the airline to be unable to provide travel for its customers, and to arrange for flights (in addition to accommodation and other items which may be included in a package holiday) to return home those who are still abroad at this time.
The Paper?s publication follows an announcement last month from
the UK?s Department for Transport confirming their support for
reforming the ATOL scheme to provide clarity for consumers, and
their proposal to bring in the changes in April 2012.
The Department for Transport is proposing to introduce the
concept of ?Flight-Plus? so that air holidays that are not
currently covered by ATOL will become financially protected.
They also include within the proposals the CAA?s suggestion that
everyone booking ATOL-protected holidays is given a standard
?ATOL Certificate? at the point of purchase which would make it
clear to them what their rights were and what was protected.
Final details from the Department for Transport on the planned
reforms will be published before the end of the year.
As well as containing details about the proposed ATOL regulation
standard terms, the Paper also contains information from the Air
Travel Trust, which funds the protection scheme, about what
their policies for claims payments will be following reform. |