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By Jim Douglas |
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October 13, 2010 - The nation’s largest airlines reported only one flight in August with a tarmac delay of more than three hours, compared to 66 flights in August 2009, with no change in the rate of canceled flights, according to the Air Travel Consumer Report released on Tuesday by the U.S. Department of Transportation (DOT).
Data filed with
the Bureau of Transportation Statistics (BTS) showed the only tarmac
delay longer than three hours reported in August by the 18 airlines that
file on-time performance with DOT involved a United Airlines flight
departing the August was the fourth full month of data since the new aviation consumer rule went into effect on April 29. There were only eight total tarmac delays of more than three hours from May through August this year, compared to 529 during the same four-month period of 2009. |
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BTS is a part of
DOT’s Research and Innovative Technology Administration (RITA). “These numbers show that the tarmac delay rule is protecting passengers from being trapped indefinitely aboard an airplane – with little or no increase in canceled flights,” U.S. Transportation Secretary Ray LaHood said. “Also, it shows that the hard work the airlines are putting into implementing the rule is paying off. With the summer travel season behind us, it appears that the rule is working as planned.”
The new tarmac
delay rule prohibits The monthly report also includes data on on-time performance, chronically delayed flights, flight cancellations and the causes of flight delays filed with the Department by the reporting carriers. In addition, it has information on airline bumping, reports of mishandled baggage filed by consumers with the carriers, and consumer service, disability and discrimination complaints received by DOT’s Aviation Consumer Protection Division. |
On-time Performance The reporting carriers recorded an overall on-time arrival rate of 81.7 percent in August, up from both the 79.7 percent on-time rate of August 2009 and July 2010's 76.7 percent. Tarmac Delays In August, the carriers filing on-time performance data reported that .0400 percent of their scheduled flights had tarmac delays of two hours or more, down from .1030 percent in July. There was one flight with a tarmac delay of more than three hours in August. Chronically Delayed Flights At the end of August, there were four flights that were chronically delayed – more than 30 minutes late more than 50 percent of the time – for three consecutive months. There were an additional 41 flights that were chronically delayed for two consecutive months. There were no chronically delayed flights for four consecutive months or more. Causes of Flight Delays In August, the carriers filing on-time performance data reported that 5.07 percent of their flights were delayed by aviation system delays, compared to 6.21 percent in July; 6.42 percent by late-arriving aircraft, compared to 8.13 percent in July; 5.16 percent by factors within the airline's control, such as maintenance or crew problems, compared to 6.37 percent in July; 0.46 percent by extreme weather, compared to 0.79 percent in July; and 0.04 percent for security reasons, compared to 0.05 percent in July. Weather is a factor in both the extreme-weather category and the aviation-system category. This includes delays due to the re-routing of flights by DOT's Federal Aviation Administration in consultation with the carriers involved. Weather is also a factor in delays attributed to late-arriving aircraft, although airlines do not report specific causes in that category. Data collected by BTS also shows the percentage of late flights delayed by weather, including those reported in either the category of extreme weather or included in National Aviation System delays. In August, 35.07 percent of late flights were delayed by weather, down 10.70 percent from August 2009, when 39.27 percent of late flights were delayed by weather, and down 6.75 percent from July when 37.61 percent of late flights were delayed by weather. Mishandled Baggage
The Incidents Involving Pets In August, carriers reported one incident involving the loss, death or injury of pets while traveling by air, down from both the three reports filed in August 2009 and eight in July 2010. August's incident involved the injury of a pet. Complaints About Airline Service In August, the Department received 1,200 complaints about airline service from consumers, up 34.7 percent from the 891 complaints filed in August 2009 and up 9.7 percent from the 1,094 received in July 2010. Complaints About Treatment of Disabled Passengers The report also contains a tabulation of complaints filed with DOT in August against airlines regarding the treatment of passengers with disabilities. The Department received a total of 71 disability-related complaints in August, up from the total of 50 filed in August 2009 and the 56 complaints received in July 2010. Complaints About Discrimination In August, the Department received 17 complaints alleging discrimination by airlines due to factors other than disability – such as race, religion, national origin or sex – up from the total of 16 recorded in August 2009 and 12 recorded in July 2010.
Air Travel
Consumer Report August 2010, Key On-Time Performance and Flight
Cancellation Statistics Highest On-Time Arrival Rates
Lowest On-Time Arrival Rates
1. Comair – 76.4
percent Flights with Longest Tarmac Delays
1. United Airlines
flight 700 from
Highest
Rates of Canceled Flights 1. Pinnacle Airlines – 2.5 percent Lowest Rates of Canceled Flights
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