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Zammetti had inquired if those passengers that
boarded before him had purchased the “Early Bird
Check-in” addon. To his surprise he leaned that
those passengers had purchased either the
“Anytime” or “Wanna Get Away” tickets which do
not offer early boarding (priority boarding).
"When you pay a $25 fee to board a flight,
especially one without assigned seats, ahead of
other passengers, you might be ticked off to
arrive at the gate and find out that not only
aren’t you in the highest-priority boarding
group, but that some of the people in front of
you didn’t pay any additional money for their
place in line.
As a result, Zammetti along with several other
passengers (know and unknown) have filed a class
action lawsuit (Case
8:14-cv-01792-CJC-AN) in the United States
District Court Central District Of California
against Southwest Airlines.
In their suit, Zammetti and others alleged
Southwest Airlines intentional misrepresented
the "Early Bird Check-in" program, the program
is deceptive, and misleading and Southwest
Airlines breached their contract when the
airline did not offer or provide Zammetti early
boarding.
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