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January 21, 2011 - The Federal Aviation Administration
(FAA) has finalized a rule that requires non-scheduled
charter airlines and air taxis to train pilots and
flight attendants in Crew Resource Management (CRM), a
well-established concept that helps reduce human error
in commercial aviation by teaching pilots, flight
attendants and other aviation workers to act as a team.
Air carriers affected by the final rule must establish
initial and recurrent CRM training for crewmembers
within two years of the effective date of the rule. The
training must address the captain?s authority;
intra-crew communications; teamwork; managing workload,
time, fatigue and stress; and decision-making skills.
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?This type
of training is critical for the safety of flight crews and
passengers,? said U.S. Secretary of Transportation Ray LaHood.
The FAA has required CRM training for air carriers operating
larger airplanes since December 1995. ?I know the value of
making Crew Resource Management part of the safety culture from
my days as an airline pilot,? said FAA Administrator Randy
Babbitt. ?A crew that works as a team is a better crew,
regardless of the size of the plane or the size of the airline.?
CRM
training focuses on the interactions among personnel including
pilots, flight attendants, operations personnel, mechanics, air
traffic controllers and flight service stations. This training
in communications and teamwork can help prevent errors such as
runway incursions, misinterpreting information from air traffic
controllers, crewmembers' loss of situational awareness, and
failure to fully prepare for takeoff or landing.
This final rule responds to a 2003 National Transportation Safety Board recommendation that is currently on the Board?s ?Most Wanted? list of safety improvements. Crew Resource Management (CRM) training is the incorporation of team management concepts in flight operations. This training focuses on communication and interactions among pilots, flight attendants, operations personnel, maintenance personnel, air traffic controllers, flight service stations, and others. CRM also focuses on single pilot communications, decision making and situational awareness. On May 1, 2009, the FAA published an NPRM proposing to require all part 135 certificate holders required to have training programs under 14 CFR 135.341 to implement CRM training for pilots and flight attendants in part 135 operations. |
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